HelpDesk Support

      
A complete Telecom Audit Project involves a lot of interaction with the Carriers. A Helpdesk can be set up in our India Center with a US contact incoming/outgoing number.
The activities to be performed can be scoped out with mutual agreement with the Client.
We can perform the following activities.

• Calling Carriers to obtain information
• Calling Carriers to Terminate certain circuits
• Manage the complete database of Circuits / Lines
• Managing the Project using various Project Management Software’s
• Preparing Gantt Charts, Timesheets etc
• Preparing Documentation for the Project
• Handling Incoming Calls from the Carrier Call Center